S.W.A.T. RESTORATION — Pecan Plantation, TX
Roof Repair & Roofing Contractor
Company Overview
2111 FM 1187 SUITE 100, Aledo, TX 76008
AI-Powered Review Summary
SWAT Restoration receives consistently high praise for the quality and professionalism of their restoration crews, with customers highlighting their technical competence and responsiveness during complex water damage and flooring projects. However, reviews reveal significant concerns about project management and communication delays, with multiple customers reporting extended timelines, difficulty reaching management, and unfulfilled promises regarding completion dates and follow-up work. While certain team members, particularly Emily in customer service and field leaders like David Z, are frequently commended for going above and beyond to resolve issues, the company's overall reliability appears inconsistent, with management accountability and accountability being key pain points for dissatisfied customers.
"SWAT did an excellent job handling both the plumbing and restoration after a leak caused damage to our kitchen subfloor. Austin from SWAT Plumbing was the first to come out and quickly identified the issue, repairing the damaged valve that caused the leak. The water mitigation team arrived the following day and promptly removed the tiles and cabinets to begin the drying process. Afterwards, the restoration team, led by David Z, were…" — Ethan G.
Location
2111 FM 1187 SUITE 100, Aledo, TX 76008
FAQ: S.W.A.T. RESTORATION
S.W.A.T. RESTORATION is a verified roofing contractor serving Pecan Plantation, Texas. Always confirm current licensing and insurance directly with any contractor before hiring. You can check the Texas contractor license database for the most up-to-date credentials.